Excellent Service

We are dedicated to providing you with the finest service, delivered with our knowledgeable, passionate, and efficient approach. If customers have any maintenance or operation problems, they can call our after-sales service to consult the technical personnel, if the technical problem is not solved in real time, our company will immediately send engineers to the construction site to assist. LCF attaches great importance not only to the quality of the product, but also to the service of the product. We strive to meet customer needs, patiently listen to customer opinions, and tirelessly provide customers with intimate services to meet customer needs, which is the purpose of our after-sales service.

LED Video Wall

Service System

  • led display screenled screen

    Pre-sale Service

    On-site survey, customized plan, creative design, etc.

  • indoor led displayindoor led screen

    In-sale Service

    Installation guidance, on-site debugging, technical support, and personnel training.

  • outdoor led screenoutdoor led display

    After-sales Service

    7/24 hour response, 2-year warranty and lifetime maintenance, on-site maintenance support, component repair, regular after-sales visits, etc.

Warranty Content

2-year warranty and lifetime maintenance

fullcolor led display

01Installation, debugging, maintenance and training

led display manufacturer

02Provide a complete set of instructions, technical information, spare parts, etc

led electronic screen

03On-site technical support

custom led display

04Equipment operation troubleshooting

custom led screen

05Free replacement and repair of faulty components

  • 01Installation, debugging, maintenance and training

  • 02Provide a complete set of instructions, technical information, spare parts, etc

  • 03On-site technical support

  • 04Equipment operation troubleshooting

  • 05Free replacement and repair of faulty components

Installation Services

LCF provides on-site installation, debugging, technical training and other services.

  • Installing LED Display

    Installation Guidance

    Supervise the installation of all system equipment and materials, ensure the implementation on schedule and meet the requirements.

  • On-site Debugging

    LCF will deploy technical personnel to the site to provide installation, debugging, acceptance services and ensure that the equipment is running normally. Free tools and instruments for on-site installation will be provided.

    Installing LED screen
  • Installing LED wall

    Technical Training

    System installation, testing and proper use of equipment; Equipment inspection and testing, daily maintenance of equipment; troubleshooting of hardware and software.

Events Assurance

LCF will provide on-site technical support and assign professional engineers to site of customer activities to escort customer business activities.

  • transparent led displaytransparent led screen

    System Debugging

    Ensure proper functioning by providing comprehensive device debugging prior to activity start.

  • shoppingmall led screenshoppingmall led display

    Troubleshooting

    Comprehensive inspections and quick fixes for device failures during the event are conducted.

  • led advertising screenled advertising display

    Trouble Repair

    Repair equipment software and system related issues in time during the event.

Fault Handling

LCF provides free hotline, remote technical support, on-site maintenance, spare parts repair and other services.

  • creative led screen

    Level 1 Fault

    Remote guidance are available for LED display plug-in connection issues and control software faults.

  • creative led display

    Level 2 Fault

    Spare parts for damaged modules, accessories, power supplies, receivers, transmitters, and graphics cards etc.

  • flexible led screen

    Level 3 Fault

    On-site service for a large number of modules or power supplies damaged on the LED display screen.

After-sales Hotline

365days, 7x24 hours, respond to your service requests at any time