400-618-8884

Service

LCFLED display service flow

Pre-Sale Service
 
■Site Inspection                ■Technical Support            ■Solution confirmation
 
On-purchase Service
 
■System usage                ■ Solution Making               ■Technical Training
 
Installation
 
■Installation guidance      ■On-the-spot Debugging    ■Acceptance Check
 
After-Sale Service 
 
■Quick Response            ■On-the-spot Debugging     ■Safety usage
 
Service Details
 
■24 hours service hotline and online service (including consulting services, Pre-sale designing and drawing, online technical guidance) 
 
■Hardware trouble maintenance service. 
We provide some free accessories (such as power supply, modules, scan card etc. to shorten maintain time)
■On-site service
 Our professional engineers to assist the installation and system integration 
 
■Technical Training service: 
 We will provide knowledge sharing and technical know how
 
■Hardware Upgrading service
 
■Guarantee Service- Promise, enthusiasm, speedy (Free maintain service once display in guarantee time, and we only charge raw material cost if display out of guarantee time)
 
■Engineer technical service
 
■After service: periodical maintenance, visiting, opinion survey which makes improvement
 
■Calibration service
 With Radiance calibration equipment and we trained engineer (at cost) 
 
■Manual service
  We provide series useful Documentation, including:
  Installation and Maintenance Manual  
  LED Display System Connection Diagram 
  Data Wire Connection Diagram 
  Power Supply Wire Connection Diagram
  Software Guidance

Tech consultation

Immediately consult
Online warranty Online order service Online feedback